Detecting Customer Complaint Escalation with Recurrent Neural Networks and Manually-Engineered Features | Aggregate Intellect

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Detecting Customer Complaint Escalation with Recurrent Neural Networks and Manually-Engineered Features

Thursday Sep 12 2019 18:25 GMT

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Detecting Customer Complaint Escalation with Recurrent Neural Networks and Manually-Engineered Features

Time of Recording: Thursday Sep 12 2019 18:25 GMT

Paperhttps://www.aclweb.org/anthology/N19-2008